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Help & support

Find connection instructions and account help below, or open a support ticket on Discord.

Open a ticket

Get help with an account, purchase, bug, or appeal.

Open Discord →

Joining

How do I join on Bedrock?
BonfireMC supports Minecraft Bedrock 1.26.40+. The server IP will be announced on release day. Join Discord to stay updated. Once it’s announced, open Play → Servers → Add Server on Windows, iOS, or Android, enter the address and port, then save and join. If your console has no Add Server button, ask support for connection help.
Can I play on Java Edition?
No. BonfireMC supports Minecraft Bedrock Edition only.
When does BonfireMC launch?
Sunday, September 20 at 2 PM ET.
Do I need a resource pack?
No. The optional server pack adds menu and sidebar icons. You can play without it.

Regions

Where are the servers?
North America (Chicago), Europe, and Asia (Malaysia). Each region has its own lobby and minigames.
How do I choose a region?
Auto balances your ping with the number of players in your chosen game. Use /region in the lobby to choose manually. Parties use the leader’s region.

Accounts, ranks and stats

What are credits?
Earn credits by playing matches. They unlock tiers, tags, and XP boosts starting at Silver. Credits cannot be purchased. View credit tiers and rewards.
How do I buy a rank?
Ultra, Emerald, Legend, and Titan are sold through the store, which opens at launch. Ranks cannot be transferred after purchase. Compare rank perks.
Do my NetherGames stats carry over?
No. BonfireMC stats and levels start at zero.

Reports and appeals

How do I report a player?
Use /report <player> <reason> in game, or open a Discord ticket if no moderators are online. Include the player’s name, game, time, and what happened.
How do I appeal a ban or mute?
Open a Discord ticket under Appeals and include your Minecraft username. A moderator other than the one who issued the punishment will review it. Cheating, hate speech, and ban evasion punishments cannot be appealed on a first offence. Check the server rules for other restrictions.
How do I report a bug?
Post under Bugs on Discord. Include the game, what happened, and the steps to reproduce it. Do not keep using a bug for an advantage.